Four Point Plan for Bringing Clarity to Change

A case study of Tom Valerio's efforts to reinvent CIGNA Property and Casualty, illustrating some basic principles of implementing change.

The four principles:

  • Be brutally honest about where you are.
  • Bring 20-20 foresight to where you want to go.
  • Focus relentlessly on the things that move you toward your goal.
  • As you close in on the goal, never lose sight of the big picture.

Excerpt:
"In any change effort," says Valerio, "the real work comes in closing the gap between where you are and where you want to be."

Source: 20/20 Change Agent

Posted on May 25, 2002 07:17 AM

This entry was posted in the following categories: Change